{{mhomeAboveLogoBanner.main_title_name}}

Help Search Results

What shipping methods do you provide?

We provide 3 types shipping method as below, please select one shipping method for your order a...

Where is the order shipped from?

Our warehouse is located in China, all products would be shipped from China....

How long does it take to prepare my order?

If order paid and confirmed, it takes 1-7 days to prepare your order before shipping out....

How can i know order was shipped?

Once order was shipped out, a notification email will be send to you with tracking number for your r...

How long does delivery normally take?

Total delivery time includes 1-7 days processing time and additional shipping time. Once order was s...

How can i track my parcel?

It has 3 ways for you to track parcel:1. Track it on related tracking website with tracking num...

Why my tracking number is invalid?

If there is a tracking number, it means that the parcel has been shipped out.The parcel is sent from...

Why hasn't my shipping information updated?

Please note that it takes some time to update the information. Package could be in transit or c...

Why was my package returned?

There are multiple possible reasons:1) Wrong or incomplete address2) Invalid phone number3) Unable t...

Why does it show package delivered but i haven't received it?

Packages might be delivered to your mail box or signed by your neighbors/families. We suggest you ch...

Need more help?

Email
provide a comprehensive range of service.

We'll reply within 1 business day.